Sample of All FAQs (Helpie FAQ)
Helpie FAQ
Q: Do you support demo videos of the machines?
Answer: yes, we give demo videos as per customers requirement.
Q: Can I visit your factory?
Answer: We have physical factories. Welcome to visit and guide our work at any time.
Q: I want to know how to get the quotation for your latest product.
Answer: We have an operation specialist online to provide product pre-sale consultation.
Q: How precise is the Jewelry cutting Machine product?
Answer: The processing accuracy of the product is ±0.005MM
Q: How about the product warranty?
Answer: We have a complete after-sales guarantee system, with a 1-year free warranty.
Q: How long is the delivery time of the product?
Answer: The normal delivery time of equipment is 25 days.