Sample of All FAQs (Helpie FAQ)

Helpie FAQ

  • Q: Do you support demo videos of the machines?

    Answer: yes, we give demo videos as per customers requirement.

  • Q: Can I visit your factory?

    Answer: We have physical factories. Welcome to visit and guide our work at any time.

  • Q: I want to know how to get the quotation for your latest product.

    Answer: We have an operation specialist online to provide product pre-sale consultation.

  • Q: How precise is the Jewelry cutting Machine product?

    Answer: The processing accuracy of the product is ±0.005MM

  • Q: How about the product warranty?

    Answer: We have a complete after-sales guarantee system, with a 1-year free warranty.

  • Q: How long is the delivery time of the product?
    Answer: The normal delivery time of equipment is 25 days.